Built for the homes we grew up around, from the Salt Lake valley floor to the Wasatch Back.
Keep your phone nearby. If water is still spreading, shut off the main valve now, it’s usually in the basement or crawl space, on the street-facing wall.
Highwater started with a simple observation from inside the industry: when water wins, homeowners get handed to whichever franchise truck is free, dispatched from across the county, documenting the minimum, gone before the drywall dust settles. We built the company we’d want at our own front doors: local crews who answer their own phone at 2 a.m., document like the claim depends on it (it does), and dry to a verified standard instead of a schedule.
Two bases was the founding decision, not an expansion. The Salt Lake Valley and the Wasatch Back flood differently, snowmelt water tables on one side, frozen second-home pipes on the other, and neither is served well by a crew fighting Parleys Canyon traffic. So the valley team works from West Jordan, the mountain team from Prospector Avenue in Park City, and nobody drives forty-five minutes to your emergency.
We live where we work, from the Salt Lake valley floor to the Wasatch Back. Highwater exists to protect our neighbors’ homes and businesses, and to be the steady hand our communities count on when water, fire, or mold turns a normal day upside down.
Get every Utah family and business back to normal faster, with less stress and nothing out of pocket beyond the deductible, by treating each property like it sits on our own street.
To be the name the Wasatch Front and Back trust first, the local high-water mark other restorers measure themselves against.
Local, always
Two crews based right here, minutes from your door. We answer our own phone, day or night, because this is our community too.
Neighbors, not numbers
You’re a household on a street we know, never a fleet number. In a valley this size, reputation is the whole business.
Protect the homeowner
We maximize your coverage and document every detail, so you keep more in your pocket and carry less of the stress.
Proudly serving Utah
From Holladay to Heber City, we care for our neighbors’ homes the way we’d want our own treated.
Certificate and license numbers are available on request, and will be printed here once final verification is complete.
IICRC certified firm
Water Restoration Technician (WRT) and Applied Structural Drying (ASD) certified technicians.
Utah licensed & insured
General contractor licensure for rebuild work; full liability and workers’ comp.
Direct insurance billing
Xactimate scopes and adjuster cooperation on every claim.
A human answers, 24/7
The on-call crew member carries the phone, not an answering service.
The visitor is already panicking; the company shouldn’t be. Calm ETAs, plain language, one period instead of three exclamation points.
Photos before anything moves, readings every day, scopes that survive desk review. Paper protects people.
If it’s not worth a claim, we say so. If a competitor’s bid is fine, we say that too. The valley is small and the mountain is smaller, reputation is the whole business.
Ideally you never need us. If you do, this form or the number up top is the whole process.
Keep your phone nearby. If water is still spreading, shut off the main valve now, it’s usually in the basement or crawl space, on the street-facing wall.
Don’t wait for a crew from across the county. Two local teams, on call.