Restoration services for the Salt Lake Valley & Park City
Water, mold, fire and smoke, sewage, storm, biohazard, contents and full reconstruction, handled end to end by IICRC-certified crews based in West Jordan and Park City. One company from the first extraction to the last coat of paint, with direct insurance billing on every claim.
Tell us what happened. A real person, not a scheduler, calls you right back, day or night.
Keep your phone nearby. If water is still spreading, shut off the main valve now, it’s usually in the basement or crawl space, on the street-facing wall.
One call covers the whole disaster.
Water damage restoration
Extraction, structural drying, moisture mapping, documented to IICRC standard for your claim. Our core work, 24/7.
Flooded basement cleanup
Pump-out, drying, and salvage, inches or feet.
Burst & frozen pipes
Wall-cavity drying after winter's most common failure.
Sewage backup cleanup
Certified Category 3 containment and sanitation.
Mold remediation
Containment, removal, and clearance testing.
Appliance & water heater leaks
Slow-leak damage under cabinets and subfloors.
Reconstruction
One company from mitigation through rebuild.
Commercial restoration
Offices, retail, multifamily, HOA, back in business.
Fire & smoke restoration
Board-up, soot and odor removal, rebuild.
Biohazard cleanup
Discreet, certified, compassionate.
Storm damage restoration
Tarp-off, board-up, and dry-in after wind, hail, and falling trees.
Contents cleaning & pack-out
Photographed, inventoried, cleaned, and stored until the house is ready.
Not sure which one you need? Most losses cross categories. A fire brings water, a flood invites mold. Tell us what happened and we’ll sort it on the first call.
One local company, whatever the disaster
Franchises route your call to whichever crew is free. Highwater keeps it local: two
Wasatch bases, one accountable team from emergency to rebuild, and paperwork
your adjuster can approve without a fight.
Two bases, both sides of the mountain
Crews stage in West Jordan and on Prospector Ave in Park City, so help comes
from minutes away, day or night.
Certified for every loss type
IICRC-certified crews handle the water, fire, mold, and biohazard work to the
written standard each one requires.
The claim is part of the job
Xactimate scopes, direct billing to any carrier, and answers for your adjuster, on
every project, not as a favor.
Finished means verified
Drying logs, clearance tests, final walkthroughs. Whichever service you needed,
you get proof it worked before we call it done.
Your claim, carried from first photo to final invoice
Most homeowners file one claim like this in a lifetime. We have filed hundreds:
water, fire, storm, and mold losses, with every major carrier in Utah. You look
after your family; we carry the paperwork.
What we take off your plate
Evidence before cleanup
The cause, the spread, and every damaged item, photographed and logged before
anything moves.
A scope in your adjuster’s own format
Estimates written in Xactimate, so nothing needs translating or re-measuring.
One point of contact for the carrier
We field the adjuster’s questions and defend the scope. You stay out of the
middle.
Direct billing on covered work
The invoice goes to your insurer, not your credit card. No fronting costs and
waiting.
A deductible you saw coming
Your expected out-of-pocket, in writing, before work starts. No surprises at the
end.
Sudden, accidental losses: the pipe that burst overnight, the kitchen fire, the
windstorm that opened the roof, the water heater that let go. This is the damage
Utah homeowner policies exist to pay for.
Slow damage: the fitting that wept for a season, mold from long-ignored moisture,
wear and deferred maintenance. Ground flooding needs separate flood coverage.
If your claim looks shaky, you hear it from us first, before the carrier says it.
documentation to push back.
get an advocate.
The step-by-step walkthrough lives in our guide to filing a restoration claim in Utah. And because mitigation and reconstruction stay under one roof, your claim closes on one scope and one file, not two contractors’ worth.
Water jobs, reviewed
"They found the whole wet footprint with the thermal camera, walls we'd have never opened. Nothing came back moldy."
Ray
"Water out the same night, dehumidifiers placed, and a daily reading text until it hit dry standard. Adjuster said it was the cleanest file he'd seen."
Danielle
"Second home, we were out of state. Photos every day, and they walked our adjuster through the scope on our behalf."
Tom & Priya
Two bases, the whole Wasatch covered
Whatever went wrong, the nearest crew rolls from West Jordan or Park City,
typically on site inside 90 minutes. Call at 3 a.m. and a person, not a menu, picks
up.
Salt Lake Valley
Run from West Jordan. Valley calls skew to sump pumps losing to the high water
table, supply lines aging out in established neighborhoods, and kitchen fires that
leave smoke three rooms deep.
Park City & the Wasatch Back
Run from Prospector Ave. Up the hill it is hard freezes, ice dams under heavy
snow, and second homes where a small problem gets weeks alone before anyone
notices. We watch for all three.
Straight answers, before you call
answer: what is damaged, what it takes to fix, and roughly what that costs, in
writing.
Our crews handle the overlap under a single scope, so nothing falls between two
contractors and the claim stays one file.
carrier and bill them directly, but we belong to no one’s preferred-vendor
program. Our only client is you.
hands off to a rebuild team working the same scope. One schedule, and no re-
bidding the second half of your project.
phased work plans that keep a business trading while we restore the rest of the
space.
every item, cleans what is salvageable, and stores it until move-back day. The
inventory doubles as your contents claim.
photograph everything before touching it. Skip the fans, on sewage or suspected
mold they spread the problem. The first-hour checklist walks through the rest.
repairs booked after a tarp-off, pack-outs ahead of a renovation, and full rebuilds.
Emergencies get the 24/7 line; everything else gets a scheduled visit that starts on
time.
Something just went wrong?
Water rising, smoke settling, or a backup you should not touch, two local crews
are on call right now.