90-minute on-site guaranteeFree inspectionsFree leak detection24/7 emergency responseFull insurance claim management90-minute on-site guaranteeFree inspectionsFree leak detection24/7 emergency responseFull insurance claim management
On-site within 90 minutes anywhere in our service area, 24/7, whether you’re home or three time zones away.
Keep your phone nearby. If water is still spreading, shut off the main valve now, it’s usually in the basement or crawl space, on the street-facing wall.
Our office on Prospector Avenue is five minutes from Main Street, up Kearns Boulevard and we’re there before most alarms finish dialing. Old Town’s tight streets, shared walls, and historic-district constraints are exactly why response here needs to be local.
Many Old Town homes sit empty midweek, we coordinate with your keyholder and send photo updates wherever you are. How we work with remote owners →
These miner-era homes are irreplaceable, and their plumbing knows it. Original galvanized runs, additions stacked across a century, and party walls that carry water sideways into the neighbor’s parlor, an Old Town leak rarely stays where it started. Historic-district rules also mean repairs must preserve what’s original, so our first instinct is always to dry plaster and old-growth timber in place rather than demo it. If you own here: know your shutoff, and if the house sits empty between visits, keep heat at 55 and have someone check weekly.
Old Town Park City stacks a mining-era housing stock on a steep, snowy hillside with some of the tightest access in Utah, every risk here has a historic-preservation clause attached.
Complex, low-insulated 1900s rooflines build the Wasatch Back’s most reliable ice dams. Meltwater backs under shingles and shows up in plaster ceilings rooms away from the eave.
Original plaster, rubble foundations, and retrofit plumbing threaded through century-old walls. Failures are quiet, and repairs demand preservation-first drying rather than demolition.
Closely-spaced wood homes against oak-and-pine hillsides carry real fire and ember exposure, and one structure fire’s smoke reaches a dozen neighbors in this density.
Much of Old Town sits empty between guests. A pipe that fails Sunday night can run until Thursday’s check-in, vacancy is the multiplier on every other risk here.
Old Town is preservation work with a clock running. When a supply line lets go in an 1898 miner’s cottage, the materials at risk, plaster, original fir, hand-built trim, cannot be bought back, so our crews run cavity drying, rescue mats, and patient monitoring rather than the demo-first approach a newer home tolerates. Access is its own craft: tight streets, stacked parking, and winter snow walls mean we stage equipment differently here than anywhere else we serve.
The rental economy sets the risk calendar. Between-guest vacancy plus deep winter is the classic Old Town loss: a freeze event with nobody home to hear it. Property managers keep our direct line for exactly that; smart water shutoffs and thermostat alerts have saved more Old Town interiors than any other upgrade. From our Prospector Ave office we’re minutes away, on-site inside the 90-minute promise even on a powder morning.
Deep snow loads roofs; ice dams form; empty rentals freeze quietly.
Melt season sends roof and hillside water into rubble foundations.
Hillside fuels cure; dense wood construction raises ember stakes.
First freezes catch un-winterized rentals between seasons.
"Hundred-year-old house on upper Main. They dried the original plaster instead of demoing it. That’s the difference."
Elena
Ice dam leak, Old Town
A real person answers 24/7, not a call center.
Thermal imaging and moisture mapping find everything that’s wet.
Water out and drying equipment placed on the same visit.
Every reading logged. We bill your insurer directly.
Old Town crews dispatch from our Park City office at 2078 Prospector Ave and cover the entire Wasatch Back, with West Jordan HQ backing up the valley side. One call reaches both: (435) 562-7327.
On-site within 90 minutes, any hour of the night.