Monsoon season across the Wasatch. If a cloudburst is putting water in your home, call:
(435) 239-3134
90-minute on-site guaranteeFree inspectionsFree leak detection24/7 emergency responseFull insurance claim management90-minute on-site guaranteeFree inspectionsFree leak detection24/7 emergency responseFull insurance claim management
Water · Mold · Fire · Sewage · Rebuild

Water damage restoration for the Salt Lake Valley & Park City

24/7 emergency response from crews based in West Jordan and Park City, on site across the Wasatch Front and Wasatch Back in 90 minutes or less.

IICRC Certified Firm
Licensed & insured in Utah
Direct insurance billing
★★★★★on Google
Bear River Mutual
Farm Bureau
State Farm
Allstate
Farmers Insurance
USAA
Bear River Mutual
Farm Bureau
State Farm
Allstate
Farmers Insurance
USAA

Get a callback in 5 minutes

A real person calls back, day or night.

When you submit, our on-call team gets a text instantly. You'll get a confirmation text right away.

Got it. We’re calling you within 5 minutes.

Keep your phone nearby. If water is still spreading, shut off the main valve now, it’s usually in the basement or crawl space, on the street-facing wall.

Oops! Something went wrong while submitting the form.

We work with all insurance companies.

Billed directly, you cover the deductible, we handle the rest.

Bear River Mutual
Farm Bureau
State Farm
Allstate
Farmers Insurance
USAA
Bear River Mutual
Farm Bureau
State Farm
Allstate
Farmers Insurance
USAA
Team portrait, technicians with names and certifications
Why Highwater

The steady hand when water wins.

Local crews, not dispatch

Two bases, West Jordan and Prospector Ave, so nobody drives across a county to reach you.

IICRC certified

Certified technicians who dry to the industry standard, and document that they did.

Direct insurance billing

Xactimate documentation your adjuster recognizes. You don't front the cost.

A human answers, 24/7

Nights, weekends, holidays. No voicemail tree between you and a real person.

The High-Water Line

What happens when you call

Call
A real person answers 24/7, not a call center.
Assess
Thermal imaging and moisture mapping find everything that's wet.
Extract & dry
Water out and drying equipment placed on the same visit.
Document & bill insurance
Every reading logged. We bill your insurer directly.
Why it happens here

Utah's water damage calendar

Hard freezes, spring snowmelt, monsoon cloudbursts, and aging water heaters. Along the Wasatch, every season sends water into homes a different way, and we staff for it.

Winter · Dec–Mar

Frozen & burst pipes

Hard freezes find uninsulated rim joists and vacant Park City homes first. One split line can release hundreds of gallons overnight.

Burst pipe cleanup →
Spring · Apr–Jun

Snowmelt & sump failures

Runoff saturates valley soil and lifts the water table. Sump pumps fail on the wettest week of the year, and basements seep.

Flooded basement cleanup →
Summer · Jul–Sep

Monsoon cloudbursts

Afternoon storms drop an inch of rain in an hour, overwhelming gutters, window wells, and flat roofs across the valley.

Storm damage restoration →
Year-round

Water heaters & appliances

Most tanks fail after year ten, quietly, under cabinets and into subfloors. Supply lines and dishwashers follow close behind.

Appliance leak cleanup →
From both markets

Neighbors we've dried out

Read all reviews →
★★★★★

"Pipe burst at 2 a.m. and a real person answered on the second ring. Crew had water out before sunrise."

Marcus

Burst pipe, Deer Valley

★★★★★

"They handled the adjuster completely. We paid our deductible and nothing else, exactly like they said."

Janelle

Flooded basement, Riverton

★★★★★

"Daily photo updates while we were out of state. The house was dry and documented before we even flew back."

Tom & Priya

Second home, Promontory

Insurance

Sudden water damage is covered by most policies.

We document everything and bill your insurer directly, you don't front the cost. You've never filed a claim like this. We have, hundreds of times.

Read the Utah claims guide →
You shouldn't pay out of pocket.
Beyond your deductible, our goal is $0 from you. Every moisture reading, photo, and line item goes to your adjuster in the Xactimate format they expect.

How the claim goes, start to finish

Call & document
Cause photos, moisture map, and a scope from the first visit.
File the claim
We help you report the loss and send the carrier our file.
Adjuster review
We meet the adjuster on site and answer in Xactimate.
Direct billing
The approved scope is billed to your insurer, not to you.
Deductible only
Beyond it, our goal is $0 out of your pocket.
The work

Before and after, with timelines

Flooded basement in Riverton before water extraction
Riverton basement dried and restored in 4 days

Flooded basement, Riverton, dry in 4 days

Burst pipe damage in Old Town Park City before restoration
Old Town Park City home restored in 9 days

Burst pipe, Old Town Park City, restored in 9 days

Water heater failure in Sandy before cleanup
Sandy home dried and restored in 3 days

Water heater failure, Sandy, dry in 3 days

Where we work

Water damage help near you, valley or mountain

Two bases mean short drives. Our West Jordan HQ covers every Salt Lake Valley city, and the Prospector Avenue crew covers Park City and the Summit and Wasatch County towns. On site within about 90 minutes, 24/7.

FAQ

Questions we hear, valley to Back

How much does water damage restoration cost in Salt Lake City?
It depends on the water category, how far it spread, and how long it sat, a small clean-water leak and a finished-basement sewage backup are very different jobs. We give you a documented scope before work starts, and on covered claims we bill your insurer directly, so your cost is usually just the deductible. The full cost guide →
Does homeowners insurance cover water damage in Utah?
Sudden and accidental damage, a burst pipe, a failed water heater, is generally covered. Gradual seepage and deferred maintenance generally aren't, and groundwater flooding needs separate flood insurance. Claims are often decided by the first 24 hours of documentation, which is exactly what we produce: cause photos, moisture maps, and a scope your adjuster's office already understands. The Utah claims guide →
How fast can a crew reach me in Salt Lake County or Park City?
Within 90 minutes, any hour. We keep two local crews: West Jordan covers the Salt Lake Valley from Herriman to downtown, and our Prospector Avenue team covers Park City and the Summit and Wasatch County towns, Old Town, Kimball Junction, Heber, Midway. No dispatch from across the state.
What should I do before the crew arrives?
Shut off the main water valve, kill power to wet rooms at the breaker (never standing in water), photograph everything, and lift what you can onto blocks or foil. Don't run fans if you suspect sewage or mold, air movement spreads it. The first-hour checklist →
How long does it take to dry out a flooded basement?
Typically 3–5 days of machine drying, verified by daily logged moisture readings, longer for hardwood, plaster, or finished basements. Mountain air feels dry, but Park City and Heber homes hide moisture in wall cavities and crawl spaces; we clear materials with meters, not guesses, before any rebuild starts. Mold needs about 48 hours of moisture to take hold, which is why we start the same day.
Not an emergency?

We'll call you back.

Tell us what happened and a real person, not a scheduler, calls you within 5 minutes, day or night.

24/7
A human answers
5 min
Callback promise

When you submit, our on-call team gets a text instantly. You'll get a confirmation text right away.

Got it. We’re calling you within 5 minutes.

Keep your phone nearby. If water is still spreading, shut off the main valve now, it’s usually in the basement or crawl space, on the street-facing wall.

Oops! Something went wrong while submitting the form.

Water emergency right now?

Don't wait for a crew from across the county. Two local teams, on call.

CALL 24/7 (385) 354-5813