90-minute on-site guaranteeFree inspectionsFree leak detection24/7 emergency responseFull insurance claim management90-minute on-site guaranteeFree inspectionsFree leak detection24/7 emergency responseFull insurance claim management
Every pipe-repair job our crews open goes to a partner plumber, and every water-damage call you refer gets handled without anyone poaching your customer.
You fixed the burst line, that’s your job, done right. But the cavity behind it is soaked, the homeowner is asking you what to do about the carpet, and you’re not in the drying business. Hand them a number you trust: we show up fast, dry and document to IICRC standard, and your name comes out of it looking better. Then it runs the other way, when our crews open a wall and find failed pipe, we don’t repair it. That call goes to you.
Your customer’s name and number, or give them ours. A real person calls within 5 minutes, and you get a confirmation that we did.
Extraction, drying, insurance documentation, handled. Your customer hears your name praised, never pitched.
Pipe failures we find on your referrals, and on our own jobs, route to our partner plumbers, in rotation, no kickbacks.
We never do the repair. We never quote plumbing. We never hand your customer to another plumber, referrals return to the shop that sent the job, not to whoever’s cheapest this month. And we never pay or take referral kickbacks; the work flowing both ways is the arrangement.
If you don’t need us, we say so. No invented scope, ever.
You see what we see: readings, photos, pricing, before work starts.
Meter logs, thermal images, Xactimate scopes. Files that stand up.
Updates before you ask, bad news included, the same day.
Answered 24/7. On-site within 90 minutes across our service area.
You fixed the pipe. This is the trouble that never comes back to your counter, because the drying behind your repair was done and verified.
A mold callback after your repair. The cavity gets dried and verified to standard, so nothing grows behind your work.
Shop-vac “drying” that fails. Customers stop improvising when a pro is there in 90 minutes with meters, not guesses.
Blame for secondary damage. Time-stamped readings show the loss was handled after your repair, not caused by it.
A bad restorer wearing your referral. No demo-happy scopes, no upsells, the referral reflects the shop that sent it.
Volume, both directions. Plumbers are the first call on most water losses, you see the work before anyone. We’d rather earn a steady two-way relationship than buy one-off leads, and Utah’s anti-kickback climate agrees.
Your referral is tagged to your shop in our system. We don’t market to them, we don’t upsell services you could provide, and when the pipe work comes back around it comes to you by name.
We call your on-call line first, every time. If you can’t take it, we stabilize (shutoff, caps, temporary isolation) and hold the repair for you, we don’t quietly hand it to someone else.
No. No contracts, no quotas, no exclusivity. Refer when it makes sense for your customer, and the pipe work still flows back.
Keep it simple: “I know a restoration company that will treat you right, want me to text them?” We take it from there and copy you on the confirmation.
Yes. On covered losses we document to insurer standards and bill the carrier directly; most customers pay their deductible and nothing else.
Name, email, phone, done. Our partnerships lead follows up the same day with how referrals work in both directions.
Skip the paperwork, call the 24/7 line, tell us you’re referring, and we’ll take it from there. Partnership setup can happen after the water stops.