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Partner program · peer-to-peer

For public adjusters: mitigation files that hold up

S500 protocols, psychrometric logs, photo cadence you can set, and Xactimate scopes written to survive desk review. No marketing voice on this page, just the file quality.

IICRC certified firmLicensed & insured in UtahDirect insurance billing★★★★★on Google
The moment this is for

Your case is only as strong as the mitigation record underneath it.

You know the pattern: a defensible claim weakened by a contractor’s thin file, no daily readings, no atmospheric data, photos from one angle on day one and nothing after. Our jobs run the other way. Initial moisture mapping with thermal imaging, psychrometric readings (ambient + affected, GPP, dew point) logged daily per S500, equipment placement justified by class-of-loss math, and demolition photographed before, during, and after. When you inherit one of our files, it argues your side without a phone call.

How it works

How we work with public adjusters

Engage on the loss

Refer us in, or find us already on-site, either way, you get the full file access from hour one.

Set the cadence

Daily readings standard; photo and report cadence to your spec. Supplements flagged to you before they’re submitted.

Close with the record

Final package: cause documentation, drying logs to dry standard, Xactimate scope with line-item justification.

What you get

The working arrangement

  • IICRC S500-conformant drying records, psychrometrics, not just “wet/dry”
  • Xactimate scopes with defensible line items and no ghost charges to disown
  • Same-day file sharing: readings, photos, sketches, equipment logs
  • Direct technician access, talk to the person holding the meter
  • Honest disagreement: if we think a scope item won’t survive review, we say so before it’s in the file
What we never do

We never pad scopes, phantom equipment days and duplicate line items poison your credibility along with ours. We never bill drying past verified dry standard, and we never alter a reading. If the data hurts the claim, the data stands; you decide the strategy with true numbers.

Reasons to work with us

What a Highwater partnership does for you

We make you look good

  • Meter logs, thermal images, and photo sets that substantiate your scope
  • We show up to reinspections and answer the carrier’s questions directly
  • Mitigation done to standard makes the whole file harder to argue with

We make your job easier

  • Xactimate-format scopes that drop straight into your estimate
  • Daily drying logs delivered without you chasing them
  • Supplement documentation the moment hidden damage is opened up

Your clients come out ahead

  • Full drying to verified standard, no shortcuts that undercut the claim
  • Faster mitigation, lower ALE, less displacement
  • One accountable contractor from mitigation through rebuild
What makes us different

The way we work, in five words

Honest

If you don’t need us, we say so. No invented scope, ever.

Transparent

You see what we see: readings, photos, pricing, before work starts.

Great documentation

Meter logs, thermal images, Xactimate scopes. Files that stand up.

Quick, honest communication

Updates before you ask, bad news included, the same day.

Rapid response

Answered 24/7. On-site within 90 minutes across our service area.

Risk, removed

Accidents and risks this partnership prevents

Weak mitigation sinks strong claims. This is what does not happen to your file when we handle the loss.

A “neglect” denial. 90-minute response and time-stamped mitigation close the late-response argument.

Underscoped drying resurfacing as mold. Materials are dried and verified to standard, documented daily.

A supplement with no evidence. Hidden damage is photographed and metered the moment it’s exposed.

Scope disputes at desk review. Every line item traces back to a reading or a photograph.

FAQ

Questions we hear

What does your daily log actually contain?

Per affected area: material moisture content against dry-standard goal, ambient and affected temp/RH/GPP, dehumidifier and air-mover counts with placement rationale, and dated photos. Exported per day or as a full-job package.

Will you testify or provide appraisal support?

Our technicians document to be quotable and will support appraisal or umpire processes with records and, where appropriate, testimony about the work performed. We’re fact witnesses about our own file, clean and simple.

What about denied claims?

That’s often where we meet: a denial built on “gradual damage” that better cause documentation can reopen. Our claim-denied guide is written for the homeowners you rescue, send it ahead of the engagement call.

Will you work from my scope or yours?

We scope what the readings support and reconcile with yours line by line. Where we differ, you get the evidence, not an argument.

Can you attend carrier reinspections?

Yes. The lead who documented the loss shows up with the file, meters, and photo sets, and answers the carrier directly.

Do you take losses already in dispute?

Often. We re-document current conditions, separate original loss from progression, and give your claim a defensible factual baseline.

Referral form

Sign up for referral info.

Name, email, phone, done. Our partnerships lead follows up the same day with how referrals work in both directions.

S500
Drying standard
Daily
Psychrometric logs

Our partnerships lead sends the referral program details the same day.

Got it. Our partnerships lead will call you today.

If a client of yours has an active emergency right now, call the 24/7 line and we’ll dispatch first, paperwork later.

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Have a client standing in water right now?

Skip the paperwork, call the 24/7 line, tell us you’re referring, and we’ll take it from there. Partnership setup can happen after the water stops.

CALL 24/7 (385) 354-5813