90-minute on-site guaranteeFree inspectionsFree leak detection24/7 emergency responseFull insurance claim management90-minute on-site guaranteeFree inspectionsFree leak detection24/7 emergency responseFull insurance claim management
Minutes from Old Town and Deer Valley. We protect what makes your home worth protecting, quietly, thoroughly, and on your schedule if you’re out of town.
Keep your phone nearby. If water is still spreading, shut off the main valve now, it’s usually in the basement or crawl space, on the street-facing wall.
A pipe that freezes at 9,000 feet doesn’t care that you’re in Dallas until Presidents’ Day. Water finds hardwood, plaster, and the theater room below, and every hour matters. Our crew is based at 2078 Prospector Ave, which means Old Town in about five minutes, Deer Valley in ten, and no waiting on a truck fighting Parleys traffic from the valley. One call, and a certified crew member is moving while you’re still describing the problem.
A burst supply line, a failed fridge connection, snowmelt through a window well. Clean to start, but it soaks into whatever it touches and degrades by the hour.
What we do: Extract fast, dry structural materials in place, and save finishes that would otherwise be torn out.
Burst & frozen pipes →Washing machine discharge, dishwasher backups, water heater tanks. Carries detergents and bacteria, not dangerous on contact, but nothing to leave in carpet.
What we do: Extract, apply antimicrobial treatment, and dry with sanitation verification on porous materials.
Appliance & water heater leaks →Sewer backups and ground flooding carry pathogens. Don’t touch it, don’t run fans, keep kids and pets away.
What we do: Full containment, PPE, removal of contaminated porous materials, disposal, and verified sanitation.
Sewage cleanup, read first →Want the full picture? Read the plain-English category guide →
Sustained sub-zero nights find the one supply line that runs through an exterior wall or unheated chase. When it lets go, it sprays until someone notices, which in a second home can be days. We map the wet footprint with thermal imaging before we open a single wall.
Freeze-thaw cycles build ice ridges at the eaves; meltwater backs up under shingles and shows up as a ceiling stain two rooms away from the entry point. We trace the path, dry the cavity, and document the cause for your claim.
Most of the damage we see here happened quietly over days or weeks. We coordinate with your property manager or keyholder, send photo updates daily, and never need you on-site. Your policy may have a vacancy clause, worth reading before winter.
Wide-plank oak, plaster, stone, heated floors, wine rooms. The difference between restoration and replacement is response time and technique. We dry to save materials first, demolition is the last resort, not the default.
Park City summers are real. Afternoon monsoon cells stall against the ridgelines and drop an inch of rain in an hour, sheeting down slope-side grades into walkout basements and window wells. The spring version arrives in April, when the snowpack lets go all at once and every drainage runs high.
Hot months break pipes too. Irrigation startups find winter-split lines, supply fittings and softeners fail under summer demand, and a humidifier or wine-room condensate line can drip into framing for weeks while the house sits empty between seasons. A leak alarm at each is the cheapest insurance in the mountains.
Risk changes street by street up here: forest against your siding in Summit Park, an 1890s roofline in Old Town, a shared wall at Kimball Junction, a river out back in Midway. Find your ground below, then read your area’s page for specifics.
The west-side canyons put houses under mature pine and fir, prime wildfire country, as the 2021 Parleys Canyon fire made plain. Smoke rides ridgelines into homes miles from the flame, and burned slopes shed spring runoff fast. Jeremy Ranch starts the coverage; fire & smoke restoration and odor removal handle the aftermath.
Mining-era houses in Old Town hide plaster, rough-cut framing, and remodel-on-remodel plumbing behind steep cold roofs that build ice dams every freeze-thaw cycle. Deer Valley adds big rooflines and bigger finishes. We dry historic material in place, and the ice dam guide is worth reading before February.
The Basin’s densest housing, Kimball Junction, Silver Springs, and Snyderville, puts four units on one supply riser. A frozen line upstairs is everyone’s claim by morning. We document each unit separately and keep the HOA manager in the loop from the first visit.
The Kamas and Heber valleys live with the Provo and Weber drainages, irrigation ditches, and valley-floor water tables that rise with the melt. Midway adds warm springs and wet ground. Crawl spaces take it first, our crawl space service exists for exactly this.
Big lots, gated roads, and owners two time zones away: a pinhole leak in Promontory can run for weeks before anyone opens the door. Leak sensors and a keyholder cut that risk to hours. See how we work with second-home owners and the vacant home guide.
Multi-day stretches below zero find the one supply line in an exterior wall, the rim-joist run behind the garage, the heat tape that quietly failed in November. It’s why burst & frozen pipe cleanup leads our winter work, and why the prevention checklist is the cheapest insurance in this town.
Altitude changes the physics. Cold, thin air holds less moisture, which helps evaporation but changes how dehumidifiers perform, so we spec drying systems for elevation instead of running sea-level defaults. In deep winter we dry with heat under containment, because you can’t ventilate a house to the outside air at ten below.
Access is the other half. Our crew lives here and stages at 2078 Prospector Ave, so the 90-minute standard holds through ski-season traffic on 224 and 248 and through storm cycles that stall trucks coming up Parleys. When one road closes, we know the other way around.
And mountain jobs are rarely empty-house jobs. There are renters mid-stay, a property manager with twelve other doors, and finishes that can’t be improvised. We work inside containment, protect what’s dry, pack out contents when a room has to be emptied, and hand the job to our own reconstruction team so the rebuild matches what was there.
The same five steps every time, whether you’re standing in the house or watching from another time zone.
Park City, UT 84060 · 24/7 emergency response. Office visits by appointment, in an emergency, we come to you.
Directions →Salt Lake Valley? Our West Jordan team covers you →
On-site within 90 minutes across Park City and the Wasatch Back. A certified crew, on call all night.